Improving Your Restaurant Cafe, or Food Based Business

Tuesday, Apr 28, 2020

10:00am – 12:00pm





  • Checking in with your ‘Why’

  • Are you still relevant

  • The Pros and Cons of your reviews

  • Being the customer/patron (jpourney, desires, first impressions, experiense, lasting engagement)

  • Have you still got the right operation form, menu and location?

  • Risk Idenditification, mitigation, and are you being dispruted?

  • Brand, renovation and re-launching

  • Retention, systems and your role

  • Marketing (Re-Building and maintaining momentum)

  • Have you got professional support?

  • Main your personal energy, wellbeing, creativity and know-how

  • Growing out of the manure – surving risk and disruption through agility and creative thinking

  • How healthy I your ‘Why’ and who cares – Intersections between founder wellbeing and motivation, team, brand and market

  • Taking off the blinkers – Being your client/ Customer/ Patron

  • The rise of social enterprise – embrancing purpose, ethnics, impact and profit in new and existing business


Presenter: Vanessa Cullen is the Founder and Principal of Forward Thinking Design (established 2003). Vanessa is a Graduate of the Australian Institute of Company Directors, holds a Bachelor of Design (Hons, UNSW) & a Postgraduate Diploma in Museum Studies (Deakin). She is a past Junior Vice President of the NSW Chapter of the Australian Shop and Office Fitting Association and has over two decades of experience in business/brand strategy, user experience and design.

Click here to view flyer




Event Location

Western Sydney Skills Hub , Suite 34, Level 3, 410 Church Street
Parramatta, NSW, 2150

Event Fees

Workshop Ticket
FREE