Improving Your Restaurant Cafe, or Food Based Business – Webinar

Tuesday, Apr 28, 2020

10:00am – 12:00pm

  • Checking in with your ‘Why’

  • Are you still relevant

  • The Pros and Cons of your reviews

  • Being the customer/patron (journey, desires, first impressions, experience, lasting engagement)

  • Have you still got the right operation form, menu and location?

  • Risk Identification, mitigation, and are you being disrupted?

  • Brand, renovation and re-launching

  • Retention, systems and your role

  • Marketing (Re-Building and maintaining momentum)

  • Have you got professional support?

  • Main your personal energy, well being, creativity and know-how

  • Growing out of the manure – surviving risk and disruption through agility and creative thinking

  • How healthy I your ‘Why’ and who cares – Intersections between founder well being and motivation, team, brand and market

  • Taking off the blinkers – Being your client/ Customer/ Patron

  • The rise of social enterprise – embracing purpose, ethnics, impact and profit in new and existing business

Presenter: Vanessa Cullen is the Founder and Principal of Forward Thinking Design (established 2003). Vanessa is a Graduate of the Australian Institute of Company Directors and has over two decades of experience in business/brand strategy, consumer experience and design, specialising in hospitality, retail and workplace.

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