Small Business Advice

Complaint handling,customer's complaint,customer experience,customer service,customer satisfaction,customer satisfaction and loyalty

Complaint Handling

Reading Time: 1:47 min

Complaint handling is an essential aspect of customer service that businesses must priorities in order to maintain customer satisfaction and loyalty. When products break down or customers feel dissatisfied with…

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ecommerce-business

Selling Products Online

Reading Time: 1:50 min

Article written by Nathan Todd, Business Connect Advisor, Western Sydney Business Centre. There are various ways to sell products online, and the best approach depends on your specific needs and…

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5 ChatGPT Prompts To Power Your Digital Marketing

Reading Time: 5:15 min

Just a few months back, I wrote about ChatGPT and how it’s a game-changer for digital marketing. ChatGPT is such an incredible tool, but I still bump into people who…

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Benefits to business trademarking

Reading Time: 2:1 min

Article written by Rebecca Di Noia, Business Connect Advisor, Western Sydney Business Centre. Have you ever been to a foreign country; where you are hungry, desperately looking for food, and…

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social-media-presence

Why every small business owner needs a social media presence

Reading Time: 3:41 min

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EOFY-Checklist

EOFY Checklist

Reading Time: 1:48 min

Article written by Graham Fitzpatrick, Business Advisor, Western Sydney Business Centre. The end of the financial year (EOFY) is fast approaching, and as a business owner, it’s essential to be prepared.…

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video-marketing

Benefits of Video Marketing

Reading Time: 1:42 min

Article written by Nathan Todd, Business Connect Advisor, Western Sydney Business Centre. There is no doubting the positive impact that video marketing can have on your business. Video marketing has…

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Correspondence: PO Box 4029, Penrith Westfield NSW 2750

Office Locations

We have Advisors available to meet you in our head office in Western Sydney and we also offer a mobile service to your place of business. Online sessions are also available.

Head Office
Suite 1, Level 1, 111 Henry Street,
Penrith NSW 2750

Area’s Serviced: Penrith, Hawkesbury, Blue Mountains, Blacktown, Hills, Fairfield, Liverpool, Campbelltown, Wollondilly, Camden, Cumberland and everywhere in between.