Business In Focus

For this week’s Business In Focus, I will be interviewing Grace who is the owner and founder of Ball Balm & Co.  Ball Balm & Co is an all-Australian all-natural solution that allows you and your boys to carry on living your best lives without discomfort. Packed full of amazing oils and other natural ingredients, Ball Balm will soothe, calm and hydrate. And it’s not just for the boys as it also eases the irritation of sunburn, friction, bites and shaving. Grace has a great passion for what she does and is already looking at expanding her product line.

Who is your advisor and how long have you been receiving digital advice?

My adviser is Nathan Todd. I have been receiving advice from Nathan since November 2021.

What is your product?

My product is called Ball Balm. Ball Balm is an all-natural balm, created to help relieve skin discomfort caused from chafing and other skin irritations.

What was the main struggle you identified within your business?

My main struggle would be having a stable social media presence and being able to grow our brand on social media.

What were things you implemented that had a big impact on your business moving forward?

I regularly reached out to outside business opportunities such as Plugapalooza on Chanel 7 Sunrise, Pink Finns, Blooms Chemist and other avenues that impacted our business massively. By implementing this initiative, Ball Balm has reached people nation-wide in less than 6 months. Our most recent opportunities are the Royal Easter Show in April and The Weekender.

What advice would you give to other small businesses in the same situation?

My advice would be to be passionate about your product/service. Work hard to make it happen, never take no for an answer and nothing is impossible as long as you have the drive.  Lastly, everyone has an opinion, always trust your gut.

What are your business goals for the future?

I hope that one day we can build the Ball Balm range with a variety of products, but my biggest goal is to use our business as a platform to bring awareness for men’s health.

Final words:

I just want to thanks to the Western Sydney Business Centre for this opportunity and the advice they are providing me with to take my business to the next level.

If you are after digital advice for your business, get in touch with me today on 0437609290 or nathan@wsbusiness.com.au, you may be eligible to receive a free 7-hour package!

Related posts

Hand holding smartphone with chatbot interface.

How To Boost Your Sales and Engagement with Lead Generation Chatbots

Reading Time: 3:52 min

Nowadays, more and more customers expect instant responses, even outside traditional business hours. As businesses strive to enhance customer experiences and optimise lead generation, chatbots have become indispensable. These AI-driven…

View post

A Quick Guide to Doing Competitor Analysis for Small Businesses

Reading Time: 1:54 min

Understanding your competition is crucial for any business, big or small. But for small businesses, doing a competitor analysis can seem daunting. Where do you even start? And more importantly,…

View post

Focus on What Matters with a FREE Business Health Check

Reading Time: 1:43 min

Ever feel bogged down by daily tasks, leaving no time to focus on the bigger picture? You’re not alone. Many Penrith business owners struggle to step back and strategize. But…

View post

What do you want for your business?

Reading Time: 1:33 min

This is the big question that often comes up, especially as we kick off a new year – you know, the whole goal setting and vision board drill. Some folks…

View post

How Can AI Help Your Small Business with Customer Service?

Reading Time: 2:11 min

Small businesses often find themselves in a tough spot, trying to keep up with customer service standards set by much larger companies. But there’s a silver lining – Artificial Intelligence…

View post

10 Creative Content Ideas to Revamp Your Facebook and Instagram Business Profiles

Reading Time: 4:36 min

As a small business owner, keeping your Facebook and Instagram feeds fresh and engaging can be a real challenge. You might often find yourself asking, “What more can I post?”…

View post

Our Channels

Correspondence: PO Box 4029, Penrith Westfield NSW 2750

Office Locations

We have Advisors available to meet you in our head office in Western Sydney and we also offer a mobile service to your place of business. Online sessions are also available.

Head Office
Suite 1, Level 1, 111 Henry Street,
Penrith NSW 2750

Area’s Serviced: Penrith, Hawkesbury, Blue Mountains, Blacktown, Hills, Fairfield, Liverpool, Campbelltown, Wollondilly, Camden, Cumberland and everywhere in between.