Click here to book an appointment with Kyriae

Work Mobile: 0447 773 285

Main Area’s covered: Hills, Hawkesbury, Blacktown

Small Business Experience
Repetitions Group Fitness and Personal Training 2008 – Present

Other Work Experience
12+ years in Marketing and sales roles at Lindt and Nestle.

Kyriae has over 12 years experience in corporate Marketing managing successful brands in large global companies, along with operating various small family owned businesses. Kyriae’s corporate background has provided formal training in building strong marketing, financial and sales based plans and can apply this to helping your small business. With specific experience in the retail, finance and the professional services sector, Kyriae’s focus is on getting the basics right and setting your business up for profitable growth, whilst also advising on how to develop a strong marketing plan.

Kyriae is passionate about helping small businesses thrive and has a good understanding of the daily operating challenges. Whilst every business is different, Kyriae understands the common factors that make a business successful and can provide guidance on how to help your business operate more efficiently.

Click here to book an appointment with Viktoria

Position

Disruption, Tourism, Food and Beverage and Marketing Small Business Solutions Advisor

Biography

Work Mobile:
0415 676 238

Main Area’s covered:
Parramatta and surrounding, Hills, Hawkesbury, Fairfield, but all LGA’s with Zoom.

What is your role at WSBC & how long have you been with us?
COVID Business Solutions Advisor
1 June 2020.

What qualifications and business experience do you have?

Viktoria has over three decades of experience as a small business owner and contractor, having worked on marketing and critical thinking skills with SMEs in the food and beverage services, tourism, hospitality, culinary tourism and events space.

Her specialty is helping organisations to harness products, services, experiences and trends – translating them into profits. She does this by helping them amplify their passions, skills and stories through events and activities that excite existing and entice new customers

She has a keen eye for current and future trends in entrepreneurship, marketing, tourism and gastronomy, blending a marketer’s mind with an entrepreneur’s spirit.

Her webinar topics centre on: mindset, critical and innovative thinking skills; researching and testing your business ideas; creating emotional connections with sizzle; essential communication channels, brand-building and retention activities; and Street Smart PR and digital marketing.

Viktoria advises businesses affected by disruption: COVID, natural disasters, competition, new technologies, infrastructure or globalisation. She is a member of the Civic Square and Powerhouse Parramatta Community Reference Groups. She founded the Hawkesbury Artists and Artisans Trail, Hawkesbury Antiques Trail and co-founded of the ILoveWindsor campaign/website.

Viktoria is an Accredited Mental Health First Aider and also holds BEC Australia Advisor Accreditation.

What is the best part/your favourite thing about your role? People, people, people!!
Helping passionate small business owners who understand that running their own business while all-consuming, is also a privilege and to treat it as such. Being able to share my knowledge and experience to help small business owners think critically about the what, where, why and how of what they are doing. To help them solve problems and get their ‘end game’ vision in play.

What do you find most rewarding when helping small businesses? When a small business owner learns to eat, sleep and drink the marketing of their business every day, treating it as equally important as day-to-day operations.

What is your favourite inspirational quote?
“The definition of insanity is doing the same thing over and over again and expecting different results.” – Albert Einstein

What is the best piece of advice you can give a potential or existing business owner?

Think critically about every what, where, why and how of anything you plan to do from a customer-centric perspective. Nothing else matters. ‘Data’ is king and ‘content’ is queen.

What is your favourite thing to do outside of work?
Visiting artisanal food and drink places anywhere in the world, speciality grocers, farm gates, tasting new foods, learning about food trends, spending time with my grandsons, cooking, food shopping.

Click here to book an appointment with Julie

Position

Business Connect Advisor & Digital Advisor with ASBAS Digital Solutions program

Business Connect is a dedicated and personalised NSW Government program that provides trusted advice to help you start or grow your small business

Biography

Work Mobile:

0414 210 979

Main Area’s covered (geo):

The Hills

What is your role at WSBC & how long have you been with us?

Business Connect Advisor, July 2020

What qualifications and business experience do you have?

• Small Business Management Certificate IV
• Statement of Attainment in Engaging Customers Using Social Media
• Diploma of Project Management, Level 5
• Graduate of The Recipe for SEO Success
• Mental Health First Aider Certification of Accreditation
• 7-Steps to Practical Reconciliation™ Aboriginal and Torres Straight Islander Cultural Awareness – Introduction Program

I started my first business at the age of 21 and currently operate two small businesses (Web Design/Online Presence and Travel Planning/Writer) as well as running a Not for Profit business network group for micro to small business owners that is in its 14th year.

I love helping small businesses to grow their brand awareness and reach their business goals whether they are just starting out or have been established for a while. Empowering people with knowledge and understanding across all areas of their business is important to me, so they are equipped to DIY or they can outsource with confidence and know the questions to ask service providers to ensure they get value for money and the job gets done correctly.

I have expertise in:

• Website design, best practice, training and maintenance
• SEO – websites and content
• Social media, content creation, planning and strategies
• Digital presence strategy development
• Optimising Google My Business (Google Business Profile)
• Marketing – online and offline
• General business advisory

What is the best part/your favourite thing about your role?

I am looking forward to meeting and working with the local business community and helping them achieve their goals.

What do you find most rewarding when helping small businesses?

I love when people have that light bulb moment and things make sense, something clicks for them and they understand or can see the “Why”.

What is your favourite inspirational quote?

I don’t really have a favourite quote, but I quite like this one “You can’t control the past, but you can control where you go next” Kirsten Hubbard

What is the best piece of advice you can give a potential or existing business owner?

Research, plan and don’t be afraid to ask questions. Knowledge is power and will save you time and money in the long run if you have at least a little understanding of whatever area you are wanting to work on or outsource in your business.

What is your favourite thing to do outside of work?

I love to travel both at home, exploring our amazing country and around the world. I also enjoy cooking, reading and playing tennis.

Tell us your best joke:

Remembering jokes is not really my strong point but here we go – Why can’t a leopard hide? Because he’s always spotted.

Click here to book an appointment with Hannah

Mobile: 0439322229

Hannah is passionate about helping small business succeed. From her background in Marketing, she can provide solutions to small business in the areas of profitable strategies, inbound marketing and all social media/digital requirements. Hannah has a Bachelor of Commerce(Marketing). She brings with her strong experience of a Strategist in developing cohesive and profitable strategies for small businesses.

She has worked as Marketing Strategist and Chief Strategy Officer in her previous roles.

Click here to book an appointment with Jade

Qualifications
Masters of Business Administration (Management)
Bachelor of Business and Commerce with specialisation in Management
Diploma in Small Business Management

Certificate IV in Customer Contact
Certificate III in Customer Contact and Telecommunications

Diploma of Legal Services, Paralegal

Certificate in Small Business Resources Social Media Online Training
Certificate of Completion – Building a Business Plan
Certificate IV in Training and Assessment – Currently undertaking

Small Business Experience
Classic Café, Catering & Coffee Truck 2009-2011
Sesame Pizza 2013 – Present
The Boss Lady  2018- Present

Introduction
Jade has owned and operated numerous small businesses since starting her career and still today continues to deliver services to small business owners.
With 7 years’ experience in the corporate world Jade is able to use her knowledge of both big business and small business to help develop your business goals.

Jade is passionate about helping small business owners level up through confidence and help them grow their business and brands. Developing a social media presence online and growing your business is something Jade can help you to achieve in your own business. She specialises in event management and planning, social media strategies, customer service and customer experience, compliance, insurances, financial planning and budgeting, staff management and much more.

While she currently runs 2 small businesses and has her own networking group Jade has a natural ability to make you feel comfortable and in good hands.
Jade knows that small business owners need support and guidance along the business journey and she is here to support and educate you along the way through the Business Connect program.