We have been so focused on cash flow, backing up our data, being cyber aware and putting together natural disaster plans to be more resilient. Then came Optus and a major network outage that effected millions of businesses nationwide. While we cannot plan for...
Summer is here which means it’s time to get the out the swimmers, fire up the BBQ and return to the great outdoors. A return to Summer also means there is the ever-pressing threat of extreme weather conditions which for us in Western Sydney means bushfires, storms,...
I recently received the following sales email the other day…. “Subject: Are you looking for high traffic? Hope you are doing well, Want more clients and customers? Do you want to beat your competitors? We will help them find you by putting you on the 1st page Of...
In my last column we looked at Top 10 Strategies for Small Business Success in today’s fast-paced and technology-driven business landscape. In that column we looked at how to embrace a range of strategies that can elevate your brand, engage customers, and drive...
In today’s fast-paced and technology-driven business landscape, small business owners are faced with both challenges and opportunities. To thrive in this digital age, it’s crucial to embrace a range of strategies that can elevate their brand, engage...
If you are looking at starting a business or are thinking about launching a new product you need to do your homework. You can start any type of business and sell a variety of products and services but is there a market to sell them to, is it desirable or does it...
Complaint handling is an essential aspect of customer service that businesses must priorities in order to maintain customer satisfaction and loyalty. When products break down or customers feel dissatisfied with their purchases, it is crucial to have a clear and...
